Repair and maintenance of scales
We provide service for industrial scales used in automation and CNC machine tools, including both repairs and functional tests. Among others, we service Heidenhain’s LC and LS series scales.
Contact us
Neethsel HK offers professional ruler service from leading brands including:
- Heidenhain scales repair
Device diagnostics of industrial ruler
Express repair of industrial ruler
Functional tests
What sets Neethsel HK service apart
We are distinguished by professional ruler repair, based on modern technologies and fast turnaround time. We offer:
- High quality spare parts available in our warehouse in Hong Kong
- Express service
- Regeneration of equipment taken out of production
- Warranty for repairs up to 24 months
- Serving customers from Hong Kong, Europe and around the world
Fast and professional repair of control systems
Fill out the “Have it repaired” form and we will quickly and efficiently inspect and repair your ruler.
Hotline Service: +48 717 500 983
Email: [email protected]
Repair and service of Heidenhain brand scales at Neethsel HK.
What do we repair and service on Heidenhain lines?
- Reading heads (optical/magnetic readers)
Cleaning optical components from dirt, oil and filings. Calibration or replacement of damaged optical components. Diagnostics and replacement of head electronics. - Measuring rulers
Physical inspection and cleaning of measuring surfaces. Inspection of signal correctness and measurement accuracy. Replacement of damaged rulers or their regeneration. - Seals and mechanical components
Replace or repair seals that protect the inside of the scale from dust, coolant and other contaminants. Checking the mechanical condition of guides, mounts and sliding components. - Diagnostics and configuration of system electronics
Checking measurement signals (1Vpp, TTL, EnDat, etc.).Communication with the controller, checking parameters and configuration. Firmware update or integration into the machine control system.
Rulers are used in many industries, including:
- Industrial automation
- Robotics
- Transportation and logistics
- Food industry
- Automotive industry
- Textile industry
- Pharmaceutical industry
How is the repair and maintenance of rulers done at Neethsel HK?
Have it repaired
To request a repair estimate, please fill out the form and a Neethsel HK Account Manager will contact you as soon as possible.
Verification of the device being repaired at Neethsel HK
The appliance repair quote takes up to 7 working days and is free of charge. We also have a 24-hour valuation option for an additional fee of PLN 450 net.
Repair offer
We send the repair offer in the form of a pdf document, which includes information on repair time, price and warranty.
Repair and testing
RGB’s service team will restore the device to full operation and subject it to quality control during load tests or environmental simulations.
Neethsel HK Quality Guarantee
We provide a warranty of up to 24 months usually for the entire device, not only for the sections under repair. The warranty also covers devices withdrawn from production.
Delivery of a working device
The fully operational and securely packaged device can be picked up in person or we will ship it to the specified address. Delivery is also possible, out of hours, available for a fee.
Transparent process
We care about the smooth flow of goods and services, so we monitor the condition of each piece of equipment, the course of repair or the method and quality of packaging, so as to eliminate downtime and damage in transit
Don’t throw it away. Fix it!
At Neethsel HK, we restore lathe rulers to full working order, extending their life and increasing the reliability of their operation in measuring systems. With professional evaluation and precise ruler remanufacturing, your machine can operate like new. If you are concerned about saving money and caring for the environment, rely on a specialized service and choose remanufacturing instead of costly replacement. Maintenance and regular health checks are the key to long and trouble-free operation of equipment – both in industry and when repairing scales in measuring systems.

Repair of scales and encoders – have us repair and receive a working device in a short time.
Fill out the “Request Repair” form and get a fast repair service. The more information you provide, the more efficiently we will make an estimate and restore the full functionality of your ruler.
Hotline Service: +48 717 500 983
Email: [email protected]
The most common ruler repairs:
- Loss of output signal
- Calibration error
- Interruptions in signal reading
- Damage to signal cables
- Scale surface contamination
- Failure of electronic circuits
- Power supply instability
- Incorrect configuration of parameters
- Damage to sensor elements (e.g., optical/magnetic sensors)
- Mechanical overload of the scale
- Errors in system assembly and installation
- EMI (electromagnetic interference)
- Wear and tear of mechanical components (e.g., damage to bearings, guides)
Neethsel HK repair of rulers
Scale repair is a key element in maintaining the accuracy of measuring systems in industrial automation. A ruler is a device responsible for accurately measuring displacement, which enables position control in machines and automation systems. A damaged ruler can lead to measurement errors and system malfunctions, affecting production efficiency. That’s why fast and effective ruler repair is essential to maintain equipment accuracy and reliability. We repair various types of scales used in industrial automation, including: measuring scales, machine scales, milling scales and lathe scales.