Neethsel HK Limited

Repair order

To request a repair quote, please complete the online form below. In your description, please provide as much information as possible about the device you are requesting for repair, this will help to reduce the time taken for the quote. Once you have submitted the completed repair quote form online, print it out and enclose it with your device.

Country ^*

Company name ^*

TAX ID

Street, apartment/unit number ^*

City ^*

Postal code ^*

Shipping address different from company address

Street, apartment/unit number

City

Postal code

Please add the contact information for the authorized person

First name ^*

Name ^*

Phone ^*

E-mail ^*

Please add information about the damaged device

Do you have a backup copy of the parameters?

Yes

Not applicable

Do you have technical documentation for the machine (wiring diagrams)?

Yes

Not applicable

Description of the fault

Error codes

Express
Up to 1 business day,
110 EUR net,

Standard
up to 7 working days
free

Informations

Attachment

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jpeg, jpg, png, heic, pdf, docx, mp4, zip – up to 8 MB

By submitting the repair order form, I acknowledge that I have read the contents of the Terms and conditions of service.

The administrator of the personal data provided by you is the company under the name Neethsel HK Limited. Full information on the administrator of your personal data, as well as on your rights in connection with the processing of your personal data, can be found at Privacy policy.

Contact us

Call us

+48 713 251 505

Call WhatsApp

Write us a message

[email protected]

Send a message

Stages of service delivery

Have it repaired

To request a repair quote, please fill out the form and a Neethsel HK Account Manager will contact you as soon as possible.

The diagnostics of the device at Neethsel HK

You will receive a free of charge repair quotation within 7 working days. Alternatively, there is an option of receiving the quotation within 24 hours for an additional fee of 110 EUR.

Repair offer

We send the repair offer in the form of a pdf document, which includes information on repair time, price and warranty.

Repair and testing

RGB’s service team will restore the device to full operation and subject it to quality control during load tests or environmental simulations.

Neethsel HK Quality Guarantee

We provide a warranty of up to 24 months usually for the entire device, not just the sections under repair. The warranty also covers discontinued equipment.

Delivery of a working device

Fully operational and securely packaged, you can pick up the device in person or we will ship it to your address. Delivery is also possible, out of hours, available for a fee.

Transparent process

We ensure smooth flow of goods and services by monitoring the status of each device, the progress of repairs, and the method and quality of packaging to eliminate downtime and transportation damage.

24/7 Service

We have about 30 electronics technicians as well as automation and mechanical engineers. We operate 24/7, so in a critical situation we are able to repair the device even overnight, so you can avoid production downtime.

+48 717 500 983

Recommendations

I strongly recommend ongoing cooperation with Neethsel HK Limited. I appreciate the dedicated team of specialists who rush to solve even unusual problems with equipment. They are characterized by availability, quick diagnosis, professional service and the best quality of repairs on the market. Neethsel HK is a reliable Business Partner that I have been associated with for years.

SGL Graphite Solutions Polska sp. z o.o. has been working with Neethsel HK Limited since 2016. In our cooperation we value quick response, punctuality, individual and professional approach, assistance in even the most difficult topics, and very good quality and efficiency. Also worth mentioning is the large selection of equipment and components, as well as the wide range of suppliers. There have been instances when a malfunction on the machine prevented us from producing important components, but thanks to the express service modes of Neethsel HK Limited or their proposed alternatives, we were able to rule out long machine downtime and loss of orders. That’s why we recommend Neethsel HK Limited.

Neethsel HK Limited stands out for its remarkable speed of repair, their team works efficiently, guaranteeing an immediate response to any problems. This is a company that understands the critical role of time in today’s business environment, offering professional and express repairs 24 hours a day. Their service and sales team is a guarantee of successful cooperation for years.

We value Neethsel HK Limited company above all for its speed and quality of service. You have brilliantly filled the niche of repairing and selling models of industrial automation equipment that are no longer supported. Your express services have helped us minimize machine downtime and prevent problems in the future. We have a local sales representative on a regular basis, and we highly value direct and quick contact.

Immediate response to a call and the ability to quickly return a machine after a breakdown is a priority for us. Ongoing cooperation with Neethsel HK Limited results in time savings and cost reductions for our company. Timely action, support of specialists and wide availability of assortment make Neethsel HK a trustworthy company.